Birmingham Airport Parking Privacy Notice

Birmingham Airport Parking Privacy Notice

Birmingham Airport and NCP are collecting your personal information.  When we collect personal information, we are obliged to provide you with certain information, it is called the Right to be Informed.  That information is contained in the below Notice.  If any of the information we provide to you is not clear enough, there are contact details for Birmingham Airport’s Data Protection Officer and NCP’s Data Protection Officer further down this Notice, please do not hesitate to contact either and ask for further information. We will be collecting the following from you;

  • Name
  • Contact details (telephone number, email address, postal address)
  • Your vehicle registration number
  • IP Address


1. Why we need it - the purpose of processing

We are collecting your personal information, in conjunction with NCP, to provide you with a car parking space at a date and time of your choosing.

We will process your personal data to create an account and provide you with parking and to take payment for that space.

We would also like to send you electronic marketing information.  This would include information about the latest destinations, airline offers, our airport partners, parking and shopping offers as well as advice on how to prepare for your journey through the airport. This can only be done with your consent, and you can withdraw that consent at any time. 

If you wish to withdraw your consent for marketing at any time, there will be an unsubscribe option at the bottom of all the emails we send to you, if you have opted in.

2. Why we’re allowed to process your personal information in this way – the legal basis

For the parking space

o      Article 6 condition – Processing is necessary for the performance of a contract

For the marketing

o      Article 6 condition - Consent

You can withdraw your consent for us to send you marketing by email at any time by clicking on the unsubscribe link at the bottom of any marketing email we send you.

3. Who we will share your personal information with?

We will also share your personal information with a company called Rezcomm, who provide the booking site which you will enter your information into. Rezcomm may have access to the personal data held in its software for the purposes of supporting the IT infrastructure only, they will not have access to the information for any other purpose.

We use an email broadcasting platform called Communicator Corp to create and dispatch our marketing communications, so your information will sit in their software and on their servers. They will only process your data for marketing purposes, for which Birmingham Airport and NCP provide instruction.

4. Where your personal information will be stored or transferred to – will it be sent outside of the European Economic Area?

Rezcomm servers are located in Strasbourg, France.

Communicator will store your personal information on their servers which are in County Durham and Newcastle upon Tyne in the UK.

5. How long we will keep your personal information for

For the purposes of your parking, the account that is created for you, which we use to provide you with the parking space and take payment, will be kept for a year after the last time you booked parking.

If you have opted into receiving marketing information from us, we will keep your information for 2 years.  Just before this period is ending we will contact you and ask you if you would like to continue receiving marketing information from us.  If you do not reply or you tell us you do not want to keep receiving the marketing information, we will unsubscribe you and the marketing information will stop.

6. Your rights

You are entitled to request the following from Birmingham Airport and NCP.  These are called your Data Subject Rights and there is more information on Birmingham Airport’s website about each of these and what they mean to you.  You can find this information by going to

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Rights with regards to automated individual decision making, including profiling

If you have any questions about them, or wish to contact us and ask us to look at your rights at any time, please contact Birmingham Airport’s Data Protection Officer on the below details.

Postal Address:

Kristie Marshman

Data Protection Officer

Birmingham Airport Limited

Diamond House

Airport Way


B26 3QJ

 Email: [email protected]



If you wish to contact NCP their details are here;

Lawrence Cleeve

Data Protection Officer

T: 07500050231

E: [email protected]


7. If you are unhappy with the way in which we use your personal information

If you are unhappy with the way in which Birmingham Airport or NCP have used your personal information and you have already been in contact with us (on the above details) and feel we did not resolve your issues to your satisfaction, you can contact the Information Commissioners Office (The UK’s Data Protection Regulator), the details are below.  However, the Information Commissioner does prefer that you have contacted Birmingham Airport or NCP first with your concerns before you then take those concerns to the Regulator.

Postal Address:

Information Commissioners Office

Wycliffe House

Water Lane




Email: [email protected]

Telephone number: 0303 123 1113 for local rate calls or 01625 545745 for the national rate


8. Is your personal data being processed because of a regulatory or contractual requirement?

 Yes, for the purposes of parking your car in the NCP operated car park, it is a contractual arrangement.  Although there is no signed contract, we are agreeing with you to provide a service for a set cost.

 With regards to sending you marketing information, there is no contractual or regulatory requirement for this.


9. Are we using automated decision making or profiling with regards to your personal data?

 No, we are not using automated decision making or profiling with regards to your information.

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