Parking information for Flybe customers

Frequently asked questions

Following the announcement that Flybe has ceased trading, if you've got a booking at one of our car parks and were planning to fly in the coming days and weeks, you may want to cancel or amend your booking.

I am currently abroad and my car is parked at Birmingham Aiport

If you overstay in one of our car parks, we won’t charge you any additional fees for this. When you arrive back at your vehicle, you may need to speak to a member of staff to raise the barrier. Please either visit the office/customer service desk on-site or use the intercom at the exit barrier for assistance. 

I was due to fly with Flybe in the next 72 hours and booked parking

If you booked on BirminghamAirport.co.uk website or the NCP website, please login to your pre-book account using the links below to manage your booking;

If your booking is not flexible, please email NCP at [email protected] with the subject line ‘Flybe'. Alternatively, speak to NCP via online web chat service, open between 8am and 8pm Monday to Sunday or call us on 0345 050 7080 and select option 1. The contact centre is experiencing a high volume of calls and prioritising helping customers travelling in the next 72 hours, your call will be answered as quickly as possible. 

If you pre-booked parking for a Birmingham Airport car park through another website not listed above, you’ll need to make contact with the company you bought your parking through for further information. 

I was due to fly with Flybe, but not in the next 72 hours and booked parking 

If you booked on either the BirminghamAirport.co.uk website or the NCP website, please login to your pre-book account using the links below to manage your booking;

If your booking is not flexible, please email NCP at [email protected] with the subject line ‘Flybe'. We’ll aim to get back to you as quickly as possible. 

If you pre-booked parking for a Birmingham Airport car park through another website not listed above, you’ll need to make contact with the company you bought your parking through for further information. 

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